Help
Frequently Asked Questions
How do I place an order?
Browse the collection in our shop and open any piece to see sizes and prices. You can order through the site, or message us on Instagram (@blessvne) if you would rather talk it through. Either way we confirm the flowers, the address and the date before anything is charged.
How much notice do you need?
48 hours, minimum. We do not hold finished bouquets in a fridge, so your order is bought at market and built after you place it. If your date is tight, message us on Instagram before ordering and we will tell you honestly whether we can make it.
Do you offer same-day delivery?
No. Same-day delivery means selling flowers that were cut days ago and kept in stock, and that is not the studio we run. Everything is pre-order, with 48 hours' notice, so what arrives is fresh from that morning's market rather than from a bucket.
Where do you deliver?
We hand-deliver across every London borough from our studio in Ilford, and send nationwide by courier. London delivery is £10–£20 depending on postcode; UK-wide starts at £15. The exact fee is confirmed before you pay.
Can I customise an arrangement?
Yes — that is most of what we do. Tell us the occasion, the palette and roughly what you want to spend, and we build to that rather than to a catalogue photograph. Message us on Instagram to talk it through.
What if a flower isn't available?
Because we buy at market on the morning of your build, a variety occasionally does not arrive in the condition we want. We substitute like for like in the same palette and to the same value, and if the change is a large one we message you before we build.
Are prices fixed or can they vary?
Prices shown are starting prices. Bespoke work and larger installations are quoted individually, and we always confirm the final figure before you commit to anything.
What payment methods do you accept?
Card payment through the site, or bank transfer for commissions and larger orders. Wedding and event work is normally split into a deposit that secures the date and a balance before delivery.
Can I include a personalised message?
Yes — a handwritten card comes with every arrangement at no extra cost. Send us the wording when you order, and tell us if the delivery should be anonymous.
Do you take weddings and events?
Yes, by commission. We take a small number of weddings each season so that no date is rushed, and we cover both bouquets and full ceremony and reception décor. See the Weddings and Events pages, then send us your date.
Didn't find your answer? Message us directly on Instagram.
Message @blessvne